Privacy Policy

Thank you for choosing Gem's English Grammar, a mobile-based educational app created by Ratna Sagar P. Ltd. specifically for children.

This Privacy Policy outlines how we collect, use, disclose and protect your information when you use Gem's English Grammar. We value your privacy and are committed to safeguarding your personal information. By using our app, you agree to the practices described in this policy.

What information do we collect?

When you use Gem's English Grammar, we may collect personal information such as your name, school, city and state when you register to use our application. We do not collect your mobile number or email address. We do not collect personal information through telephone communications.

The application may automatically collect certain technical information, such as the type of mobile device you use, your mobile device's ID, the IP address of your mobile device and your mobile operating system.

*The information collected from users may be categorised as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information, as individually defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “Data Protection Rules”), shall collectively be referred to as “Information” in this policy.

Why do we collect personal information?

We collect information from you to identify you and provide the services available through our application. This information helps us give you convenient access to our application. We may also use this information to provide important notifications and educational content.

Use of cookies

Ratna Sagar does not deploy cookies in its applications.

How do we use the information?

We use the information we collect from you in the following ways:

• To provide, improve and develop our application services
• To ensure that our content is presented effectively
• To provide the information, products or services you request from us
• To audit, research and analyse our services
• To maintain, protect and improve our services

When do we share information?

We do not sell your personal information to third parties. We may share your information within Ratna Sagar and with our authorised service providers and hosting suppliers who help us operate our application and related services.

If we believe that your use of our application is unlawful, we reserve the right to disclose relevant information to third parties to prevent, remedy or take action in relation to such conduct. We may also share information to comply with legal obligations, enforce applicable agreements or licences and protect the rights, property or safety of Ratna Sagar, our employees, affiliates, agents, distributors, licensors, suppliers and customers.

Duration of data retention

Gem's English Grammar shall retain user data while the user's account remains active. The company may alter this practice according to legal and business requirements.

Data security

The security of your information is of utmost importance to us. We have implemented appropriate technical and organisational measures to safeguard it against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. While we strive to provide a high level of security, we cannot ensure absolute security.

Children's privacy

Gem's English Grammar is designed to be used by children under the age of 16 with the consent and supervision of their parents or legal guardians. We are committed to not knowingly collecting personal information from children under the age of 16 without obtaining verifiable parental consent. If we become aware that we have unintentionally collected personal information from a child without parental consent, we will promptly take the necessary measures to remove that information from our servers.

Changes to the Privacy Policy

This Privacy Policy may be updated from time to time for reasons the company considers appropriate. We will notify you of changes by posting the updated Privacy Policy on this page. You are advised to review this Privacy Policy regularly for updates.

User rights

We respect your privacy and are committed to ensuring that you can exercise your rights regarding your personal data. As a user of our educational application, you have the following rights:

• Right to access: You have the right to request access to the personal data we hold about you. This includes information about the types of data collected, the purposes for processing and any third parties with whom your data is shared.
• Right to rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates.
• Right to erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer required for the purpose for which it was collected or when you withdraw your consent.
• Right to restrict processing: You may request that we limit the processing of your personal data if:
  • You contest the accuracy of the data
  • The processing is unlawful, but you oppose its erasure
  • You have objected to the processing while the verification of our legitimate grounds is pending
• Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used and machine-readable format. You may also request that this data be transmitted to another data controller where technically feasible.

Contact us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Name: Ratna Sagar

Address: Virat Bhawan, Commercial Complex, Mukherjee Nagar, Delhi 110009

Phone: +91-11-47038000

Email: rsagar@ratnasagar.com

By using Gem's English Grammar, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Ad policy

We take no responsibility for information disclosed to third-party sponsored advertisements, as we do not operate such advertisements on Gem's English Grammar.